Payment Services

Accounts Payable is dedicated to being a value-added business partner to the community we support by providing accurate and timely services. Our primary mission is the efficient and cost-effective disbursement of payments to include reimbursements, and administration of the University PCard Program. This mission is inclusive of a dedicated and knowledgeable staff ensuring compliance of University of Arizona, Arizona Board of Regents, Federal, State and IRS regulations.

Average Processing and Turnaround Time

  • Customer Service inquiries: 3 – 4 business days depending on any required research. Urgent or same day inquiries will be directed to a manager depending on staff availability.
  • Invoices: 10 – 15 business days for review and approval
  • Reimbursements: 10 – 15 business days for review and approval
  • PCard Applications: 7 – 10 business days for review and card ordering

Please note:

  • Disbursement Vouchers with incomplete documentation or an unclear business purpose will be disapproved. These may be copied, corrected, and resubmitted. We encourage contacting us whenever a Disbursement Voucher is resubmitted.
  • Vendor Invoices must be sent by the vendor to FNSV-Accounts-Payable-Invoices@arizona.edu and must reference a valid University Purchase Order. Invoices received without a valid Purchase Order will not be processed timely.
  • Vendor Statements are no longer reviewed
  • Past Due Invoices should be forwarded to FNSV-Accounts-Payable@arizona.edu
  • Other payment status information is available in UAccess Financials (e.g., "Pre-Disbursement Processor Status" for DVs, "View Payment History" for Payment Requests)

Overview of Services

  • Review and disburse non-payroll expenditures to ensure compliance and accurate distribution of University funds.
  • Communicate policies and procedures in a collaborative manner to ensure the proper and efficient use of University resources.
  • Work closely with vendors to distribute funds in the most efficient and cost-effective manner: ACH, Virtual Credit Cards, Wire Transfer, Check or Foreign Draft
  • Assist in the reconciliation and recording of Travel and Operational Advance disbursements and settlements.
  • Provide financial analysis and advice as necessary to ensure the University’s financial integrity.
  • Assist with conducting financial research on complex situations to assist with the mission of the campus community with maintaining compliance with federal and state regulations.
  • Oversight of the University PCard program to ensure compliance and efficient use of the payment card to provide efficiency and time savings for users.